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SUPPORT

   SUGGESTIONS & COMPLAINTS

CTU welcomes and endeavors to attend promptly to all complaints received from its clients Complaint/suggestions boxes have been installed at ISBT, Sector-17, Chandigarh. Complaint book is provided in each bus where passengers can record their complaint. Notice has also been put up at ISBT, Sector-17 informing the public to contact Station Supervisor who is present at the Bus Stand in case of any complaint.

Complaints/suggestions can also be given to the following officers:-

Sr. NoName of the OfficerTelephone
OfficeResidence
1.Sh. Surinder Kumar
General Manager, Depot-I		26503132775062
2.Sh. N.C.Puri
General Manager, Depot-II		26535602573491
3.Sh. Ravinder Pathak,
General Manager, Depot-III		27014625078210

   SAFETY MEASURES

The Undertaking has taken various measures to provide comfortable journey and reduce accidents. The incidence of accidents has come down considerably. Efforts are afoot to further bring down the rate of accidents.

   HOW YOU CAN HELP US

   Patronise CTU by traveling in its buses.

   Please purchase tickets of right amount and destroy the same after completion of journey.

   Please tender exact ticket fare.

   Please co-operate in keeping the buses and bus stands neat and clean.

   Please avail the benefit of different schemes introduced by CTU.

   Please do not smoke in buses.

   If you have any suggestions to improve the functioning of CTU, you are most welcome, you can write to:-


The Divisional Manager-cum-
Director Transport,
Union Territory , Chandigarh
(Plot No. 701, Phase, Indl. Area,
Chandigarh).
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